You may cancel your order at any time before it has been shipped for processing. Once your cancellation request is received and verified, we will process your cancellation and issue a full refund to your original payment method. Please note that it may take 3-5 business days for the refund to appear in your account, depending on your financial institution's processing time.
To cancel an order, please contact our customer service team immediately with your order number. We cannot guarantee cancellations for orders that have already entered the shipping process.
We accept returns within 30 days of the original purchase date. To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. You must also provide the original receipt or proof of purchase.
To initiate a return, please contact our customer service team to obtain a Return Merchandise Authorization (RMA) number. Returns without an RMA number will not be accepted. Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.
Please note that certain items are non-returnable, including perishable goods, personalized items, and intimate apparel for hygiene reasons. Sale items may only be returned for store credit.
After receiving and inspecting your return, we will process your refund within 5-7 business days. The refund will be credited to your original method of payment. Depending on your financial institution, it may take an additional 3-10 business days for the refund to appear in your account.
Shipping costs are non-refundable. If you received free shipping on your original order, the standard shipping fee will be deducted from your refund. For exchanges, you will be responsible for paying the shipping costs for returning your item and for shipping the replacement item to you.
If you haven't received your refund within the expected timeframe, please first check your bank account again. Then contact your credit card company or bank, as it may take some time before your refund is officially posted. There is often some processing time before a refund is shown in your account.
If you've done all of this and you still have not received your refund, please contact us with your order number and details about when you expected to receive your refund. We will investigate the matter and keep you updated on our findings.
If you have any questions about our Return & Refund Policy, please don't hesitate to contact us:
Company Name: TrendyStyle
Address: 7711 North 51st Avenue, Glendale, AZ
E-Mail: [email protected]
Phone: +1 569 786 3527
Our customer service team is available Monday through Friday, 9:00 AM to 5:00 PM (MST). We strive to respond to all inquiries within 24-48 hours during business days.
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