At UrbanFlairr, we take pride in delivering your carefully curated fashion selections with efficiency and care. Whether you're updating your wardrobe with premium apparel, accessorizing with statement pieces, or refreshing your footwear collection, our team ensures every order is processed with precision. Orders are typically prepared for dispatch within 1-2 business days after payment confirmation, followed by seamless handover to our trusted logistics partners.
Processing times may vary slightly depending on seasonal demand or product availability, but rest assured, we prioritize swift handling. Domestic shipments generally reach you within 5-10 business days after dispatch, while international deliveries may require 10-20 business days, contingent on destination customs procedures. Note that unforeseen circumstances like weather disruptions or carrier delays may occasionally extend these estimates.
We offer flexible shipping options tailored to your needs:
Expedited shipping upgrades may be available during checkout for time-sensitive deliveries.
Currently, we serve customers across North America, Europe, and select Asian-Pacific countries. Some remote locations or regions with complex import regulations (e.g., certain Middle Eastern territories) may experience restricted access. During checkout, our system will automatically validate your address for deliverability. Should your area be excluded, our support team will promptly notify you.
Once your order ships, you'll receive a confirmation email containing a unique tracking number and carrier details. Monitor your package's journey directly through the carrier's website or via our order status portal. For consolidated shipments (multiple items), tracking may update in phases until all products are en route.
While we meticulously coordinate with carriers, occasional delays may occur. If your tracking shows no movement for 7+ business days or the estimated delivery window has passed, contact our support team at [email protected] with your order number. We'll investigate immediately and, if necessary, initiate trace procedures or arrange replacements for lost items (subject to availability).
International customers are responsible for any customs fees, taxes, or import duties levied by their country's authorities. These charges are determined by local regulations and are separate from your order payment. We recommend consulting your national postal service or customs office for specific rates, as these can vary significantly based on product categories and declared value. Unfortunately, we cannot pre-pay or estimate these fees on your behalf.
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